We keep on your device only what is strictly necessary to run the app and — only if you allow it — we measure how it performs and follow your visits to our website. Refusing is as easy as accepting. Read our privacy policy.
Lume CRM is the all-in-one software for residential service and renovation businesses: a clear sales pipeline and automations that follow up with your clients for you.
✓
Quote #1042 signedExcavation Roy · 2 min ago
Quote #1043 openedProspect · Marc Gagnon · just now
app.lumecrm.net/accueilClick to explore ↗
What you stop doing
At night, you close the truck. Not the office.
Before Lume
Texts everywhere, forgotten quotes, evenings at the kitchen table.
✕Retyping website requests by hand
✕Getting client texts on your personal cell
✕Following up on a quote without knowing if it was opened
✕Begging for Google reviews, one client at a time
✕Showing up at a client who forgot you were coming
Evenings at the office
All of them
After Lume
One app, with automations that work while you're on the job.
✓Website requests create the client and the record on their own
✓Texts land in Lume, on a number dedicated to your business
✓You see when the quote is opened, and the follow-up sends itself
✓Review requests go out automatically when the job is done
✓The SMS reminder goes out the day before, the client is ready
Follow-ups
24/7
Client reminders
Automatic
Connects to your tools
QuickBooks
Stripe
Google
Gemini
Apple Pay
Google Pay
Zapier
Twilio
QuickBooks
Stripe
Google
Gemini
Apple Pay
Google Pay
Zapier
Twilio
The features
From request to payment, with nothing retyped.
Request form
Keep your current website. Paste the embed code into your page and the Lume form shows up there. Every request creates the client and the lead in your pipeline, with nothing retyped.
Sales pipeline
Build your pipeline the way you sell: your stages, in your order. Each stage has its own automations: a text, an email or a task goes out when a lead enters it, leaves it or sits there too long.
Client reviews
When the job is done, your client gets a text and an email with a link. They rate the visit in one click and, if they're happy, leave a Google or Facebook review in 30 seconds. You don't have to ask anymore.
Accounting
Your bookkeeping runs on its own. Once QuickBooks is connected during setup, every invoice, payment and new client flows into it automatically. Your accountant sees the same numbers, with nothing retyped.
Plans
Three plans, one stage of your business each.
Getting startedMinimum
Everything you need to run the business solo or with a small crew.
$150/mo CAD
Includes 3 users
Included
Quotes your client signs online, contract included
Day, week & month calendar; recurring jobs create themselves
Invoices paid by card from a link, with automatic reminders
Client portal: they approve, pay and find their documents, no account needed
Quotes and invoices emailed to your client with your logo
Mobile app for your crew, included at launch: route, addresses, notes and photos
Most PopularI have a teamScale
For growing teams — stop being the dispatcher and let the system run the day.
$347/mo CAD
Includes 10 users
Everything in Minimum, plus
Two-way SMS with a dedicated number
Automations & quote/invoice follow-ups
Timesheets, payroll & performance
Advanced analytics & QuickBooks export
Team roles & permissions
Runs without meAutopilot
For businesses that grow without the owner — AI, sales teams and full control.
$495/mo CAD
Includes 20 users
Everything in Scale, plus
Lumi, the AI assistant — 1,000 Lumi credits / month, only on Autopilot
Yes, both ways. If you're coming from another system, we handle the migration end to end: customer records, job history and payments all come across. And you can export your data anytime.
Is there a long-term contract required?
Not at all. Stay month-to-month and cancel anytime, with no penalties or hidden fees. Or save in your first year with annual billing, backed by a 30-day money-back guarantee.
Does Lume connect to QuickBooks?
Yes. Once QuickBooks Online is connected, your customers, invoices and every collected payment flow into it automatically, every few minutes. Your accountant sees the same numbers.
Is there a mobile app for Lume?
It's coming. Your crew's app, with the day's route, jobs, photos and, from the Scale plan, the time clock, is in the works; it will be included in every plan. Until then, Lume runs on a computer or a tablet.
What kind of support does Lume offer?
Chat right inside Lume, on every plan: the assistant answers right away, and a real person from our team takes over whenever you ask. Response time by plan, in : Minimum: 1 · Scale: 4 · Autopilot: 1 . In English and French.
LumiLume assistant
I'm Lumi. Ask me what Lume costs, what it does and what it replaces in your business.
Common questions
Lumi is an AI and can make mistakes. Your messages go through our AI providers in the United States, Anthropic and Google; a phone number, email or address is removed first.